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Saif Khan { I am Saif } "Knowledge is power, information is free, share it!"

Have you ever had a Print Server where the print spooler keeps stopping for no apparent reason? Oh my! Well it could be caused by several things e.g. low disk space or, as in my case, I logged into the Print Server via RDP with Printers checked under "Local Resources" and then tried to view the Printer properties page of the RPD printer instead of the local printer (does that make sense?)…and boy did I made a mess of things. It appears to be and issue (or bug) between RDP and Windows Print Servers.

After several reboots and many attempts of trying to restart the Spooler service I decided to look at the registry. Here is what I did:

1. Backup your registry. 

2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

3. Under Print there is a Monitor Sub key. And under Monitor there are several sub keys. Backup each one individually and then delete each one with the exception of:

BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows Fax Monitor...or anything Windows Fax

4. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors and backup each sub-key individually. Then delete each one, same as above with the exception of:

WinPrint

5. Restart the print spooler service. Make sure you can navigate the printers page from start menu.

6. Go to each of the keys you backed up earlier under Monitor and replace them individually. Restart the spooler service after each one. As in my case, the service failed to start after replacing the 4th one. That was the one with a problem. I left it out and re-added the printer.

7. Do the same for the sub-keys under Print Processors.

Related Event log message: Faulting application spoolsv.exe, version 5.2.3790.4759, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
 

NORMAL PRINT: Listen buddy, mess with the Windows Registry at your risk. I am not responsible for any damages to your PC, Laptop, Server, Tablet, Phone, Smartwatch, microwave, coffee maker, flat screen tv, XBox 360, Wii, Play Station, IPOD, IPhone, Blackberry, Arduino, Raspberry PI etc.

Posted on Thursday, September 17, 2015 6:44 PM | Back to top


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